Help

Help & Support

Consumer Helpline

For electricity complaints and emergencies, call our 24×7 helpline:

• Helpline: 1912 (Toll Free)
• Alternate Number: 18004101912 (Toll Free)
• Direct: +91-8287835233
• Email: kescohelpline@kesco.org.in

Online Services

For online services including bill payment, complaint registration, and account management, visit the UPPCL consumer portal at consumer.uppcl.org

CGRF Complaints

For Consumer Grievance Redressal Forum (CGRF) complaints, use the online complaint form available on our website under the CGRF section.

Office Hours

Our offices are open Monday to Saturday, 10:00 AM to 5:00 PM (except Government holidays).

Corporate Office: Kesa House, 14/71 Civil Lines, Permat, Kanpur - 208001