Online CGRF Complaint Status

Track the status of your complaint using your reference number

Enter your CGRF complaint reference number (format: KESCO-CGRF-YYYYMMDD-XXXXX) to check the current status.

Complaint Found
Reference No.
Consumer Name
Account No.
Nature of Complaint
Status
Submission Date

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Need help?

Call KESCO helpline 1912 or 18004101912 (toll-free) for assistance with your complaint status.